We try to make life as easy for you as possible with bills included with your rent payment. In fact, your Internet and TV Licence is also included and, unlike some other landlords, your washing machine is free to use (yep, some landlords even charge for this!).
Your payments include:
Some houses also have the following included in the rent:
Gas and Electricity use is subject to our 'fair use' policy defined in your contract. For a Council Tax exemption to be applied, all the tenants must be in full time education.
We understand that reporting maintenance issues can be a hassle. We have a great little application from which you can report any non-emergency fault from your mobile directly to our maintenance team.
No more waiting on emails or making phone calls and waiting for replies - if it needs fixing, you can report it night or day.
Because your safety is paramount, we don't skimp.
Many of our houses have been inspected by the Northampton Fire Brigade, The Northampton Housing Licensing Team, DASH and Northampton Environmental Health to ensure they meet safety requirements.
All three-bedroom houses are fitted with Linked Fire Alarm systems; Larger properties also include emergency lighting that comes on should the power fail. Additionally, self-closing fire doors on all kitchens are being fitted in our 5-bed properties.
We work with a local maintenance team that deals with any issues regarding heating and hot water with day-to-day repairs that may become necessary.
Expect monthly inspections of your property to check the emergency systems (such as smoke detectors and emergency lighting) and report any maintenance issues keeping your house in top condition.